Facilitation

1.1.Facilitation, Public Participation; Communication Planning and Management

At Umtha we believe that a successful project is directly related to effective communication within that project. We offer a complete 360Es projects facilitation and communication service and specialise in ensuring that this aspect is adhered to and done in a professional manner.

In the recent past we find ourselves working more and more with consulting engineers on infrastructure development projects, our role being that of:

  • facilitating stakeholder engagement,
  • soliciting buy-in and co-operation for the project in the target community.

This is achieved through clear transparent communication and translating policies to the level of understanding of men in the street.

Umtha prides itself in taking away that responsibility from the projecta��s technical team and managing all aspects relating to public participation, meaningful involvement and communication ensuring a successful and sustainable outcome.

The company has been involved in facilitating various Communication, Education and Capacity Building project for the various local councils such as Property Valuation Project for the City of Cape Town where it was tasked with communicating and educating the PDI communities who never had their properties valued, about the valuation process and how property rates are determined, thus soliciting buy-in and the subsequent payment of rates.